How to spa

 

Spa & Wellness

 

How to spa

What does “spa” stand for?
Spa, on the one hand, is an abbreviation of “Sanus per Aquam”, or “health by water”, and on the other, the name of a Belgian town with healing mineral springs. The word is used throughout the world to describe places where priorities are health preservation, beauty care, recreation and stress management.

What are the most popular spa treatments worldwide?
Different kinds of massages are without doubt the most popular. The value of human touch cannot be compared to anything else. It does not simply feel nice, but has a valuable physiological effect as well. It reduces the amount of stress hormones, enhances lymph and blood circulation as well as the oxygen absorbing ability of cells. Besides its beneficial physical effects, its positive impact on the soul is invaluable.

How to spa?
We kindly ask our guests to arrive at the Spa reception 5-10 minutes prior to their appointment in order to leave enough time to comfortably occupy the treatment room, meet the staff, and learn about the treatment. During massage and beauty therapy, complete silence helps your relaxation and the therapist’s concentration. Spa treatments are about tranquility; therefore, we kindly ask you to leave your mobile phone in your room or have it switched off or in silent mode if you bring it with you, so that it does not disturb others, nor your own relaxation.

What should I wear for treatments?
Please arrive in the bathrobe provided by the Hotel. For massage and cosmetic treatments, you are welcome to wear your own swimwear (bikini bottoms for ladies), but we can also provide disposable underwear if that is more convenient for you.
For our cosmetic treatments, we provide special garments and a headband. During our treatments, guests are covered with a blanket, and only the area on which the therapist is working is exposed to ensure total comfort.
We recommend you leave your jewellery, watch and mobile phone in your room for the duration of your treatment.

What happens if I forget about and/or I am late for my appointment?
Considering customers who arrive on time, if you are late for your appointment,

  • we will have to shorten the duration of the treatment,
  • or offer you another appointment upon availability.

In case of no-shows, the price of the treatment will be charged regardless of utilization. Appointments can be modified or cancelled 2 hours prior to the treatment depending on other bookings.

From what age are spa treatments recommended?
Treatments of our Spa & Wellness facility are generally recommended over the age of 16.

Are there any contraindications of utilising the spa and spa treatments?
We kindly ask you to refrain from using the spa & wellness services in case of the following:

  • fever
  • contagious illnesses
  • chronic circulatory problems
  • thrombosis
  • open wounds
  • active-stage tumorous conditions
  • incontinence

We are also at your disposal with further information on the contraindications of spa treatments at the wellness reception.

OPENING HOURS
Fitness, pools, saunas:
June – August 06:00 – 23:00
September – May 06:00 – 22:00
Medical treatments: 08:00 – 17:00
Spa treatments:
June – August 06:00 – 23:00
September – May 06:00 – 22:00

For further information and appointment please contact the Spa Reception.
Opening hours:
June – August 06:00 – 23:00
September – May 06:00 – 22:00
Spa reception on -1 floor, or please call 4 extension
T: +36 1 436 4130