Useful Information

The Aquincum Hotel Budapest accepts the following credit cards: AMEX, VISA, MASTERCARD, DINERS, JCB, Cirrus Maestro. Payment is accepted in HUF, EUR and USD. There is no currency exchange in our hotel.
24/7 ATM Service: ATM is available in the lobby for our guests. In the restaurant, bar, spa and boutique you can pay by credit card, debit card or cash in HUF.

Pets (dogs and cats, up to 10 kg) are allowed to enter the hotel for 50 EUR extra charge per stay. Pets are not allowed to enter the restaurant and spa.

If the booking doesn’t include the breakfast, we offer the possibility to order it at the reception for 15 € / person / day.

Safety and security
All the rooms of The Aquincum Hotel Budapest are fitted with double locks, eye-hole, electronic key-card locks, fire resistant doors and walls, smoke detectors and safety deposit boxes. Fire emergency evacuation drills take place on regular basis in cooperation with the public emergency sevices.

Social Media
The Aquincum Hotel Budapest distributes guest questionnaires during the guest stay and via e-mail after the guest departure. In addition, the hotel invites guests to post their comments regarding their stay on any of the hotels’ social media sites, such as Facebook, LinkedIn, Twitter and Youtube.

The General Manager of the hotel replies all guest comments that is followed up by the hotel management team.

Social Responsability
The Aquincum Hotel Budapest puts big emphasis on social responsability and intends to help with different social activities.
Every year children from Csillagház Mozgásjavító Általános Iskola (school for improvement of disabled children)  come to our hotel to a craftsman program and they can also use our spa.
We support Together For Children with Tumor Foundation. We gave accommodation several times to children diagnosed with cancer and on a special occasion one of the children’s mother also lived here for 3 months because she was also treated in Budapest and needed a sterile accommodation.
Moreover you can find a Bay on the Moon box at our reception desk where also our guests have the possibility to donate. The aim of this organization is to help for seriously ill children and their families by providing a vacation for them.

Hungary is in the Central European time zone.  Central European Standard Time (CET) is 1 hours ahead of Greenwich Mean Time (GMT+1).  In Hungary there is also summer time which means that in March time is shifted forward by 1 hour. However, in October time is shifted back again by 1 hour to Central European Time.

Tap water is safe to drink in the hotel.

The climate of Hungary is continental characterized by warm, dry summers and cold winters. January is the coldest month with daytime temperatures usually around zero and July and August are the hottest months with daytime temperatures 28-30  or more.

From 2007 Hungary is a member of the Schengen Agreement. Those who have a Schengen visa can travel to any member countries. The Schengen visa and entry regulations are only applicable for a stay not exceeding 90 days.

Voltage in Hungary is 220 volts and 2-pin continental plugs are used everywhere.